Frequently Asked Questions
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Our hand basins are available directly through us. Please contact us to discuss an order.
You can also see samples and purchase basins at the following retailers. Pricing is consistent across all channels.
Sydney
Melbourne
Canberra
Adelaide
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Yes, absolutely! We’d love to hear from you. Please get in touch to discuss the details.
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Yes, our workshop is located in the beautiful Huon Valley, a 30 minute drive from Hobart. Tasmania. You're welcome to visit us to see samples and discuss your requirements before grabbing a coffee at Summer Kitchen Bakery (2 mins. away) or a cider at Willie Smiths Apple Shed (6 mins. away). By appointment only.
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As of December 2024, our turnaround time is approximately 8-10 weeks, depending on glaze choice and the size of the order. The nature of the hand-making process and ceramics in general means that it is best to allow some flexibility in your timeframe. Ordering as early as possible is recommended.
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No, most clients prefer to source this to match their tapware. We’re happy to make recommendations.
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No, any plumber will be able to install your basins simply. If you need more information, please contact us.
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No, they can be cleaned with regular household cleaners.